technical support

it support

Established technical support helpdesk and responsive incident investigation and resolution service delivered by our dedicated Support team.

Prior to go-live, we will discuss your on-going support needs. The OCS team undertaking the configuration of your cash management solution will be closely involved in the provision of on-going support services for continuity.

OCS will provide ITIL compliant support services either remotely from our Hertfordshire office or through provision of full time on-site resource depending on your needs.

Please contact us to discuss your needs and how we can assist you.

Our services

Customer-centric range of services tailored to your needs delivered by our established Hertfordshire UK based team

Solution Design

Solution Design

Functional and cost effective solution design incorporating industry leading hardware devices and proven open-source software. See more

IMPLEMENTATION PROJECTS

IMPLEMENTATION PROJECTS

Full or part life-cycle implementation projects to dovetail with your in-house project delivery capability. See more

technical support

technical support

Established technical support helpdesk and responsive incident investigation and resolution service delivered by our dedicated Support team. See more

training

training

Functional training for cashiers and operational training for operational support staff to maximise productivity and system uptime. See more

qa and testing

qa and testing

Quality assurance and testing of OCS or third party provided solutions by our certified test analysts with years of cash domain experience. See more

Consultancy

Consultancy

Expert advice and skilled resource to work in close collaboration with your in-house team to help you deliver your innovative and successful cash management solution. See more

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